Our Service Reviews


“It is an excellent, well-structured foundation course in listening but also encourages reflection on one’s own life and experiences leading to self-development as a person and as a listener.”

“I feel that there are invaluable lessons contained within this course that really give the learner the ability to practise listening in a way that is of value.”

“Thank you for developing an ONLINE course. Being able to complete this in my own time has been such a gift!”

“An easy to follow course with an excellent range of teaching materials. The handouts are a really good resource and well laid out”

“Everyone could benefit from listening properly to others.”


“I found this course to be extraordinary in a very positive way at many levels, even when difficult areas were addressed. This course would be beyond beneficial for anyone involved in health and social care……. and should be part of any employee’s induction in whatever field they are employed!” (Listen Well Course participant)

 “I thought I was a good listener until I came on this course” (course participant)

 “I have learnt to accept myself more and with this acceptance I will be a better listener. This is the best course I have ever attended. The content was very relevant” (course participant)

 “The gift of effective listening is timeless in a fast-changing world. This has huge appeal.” (course participant)

 “Good listening is not about offering advice and solutions. In fact this can be counterproductive. I was impressed by how the complex and elusive issue of effective listening was tackled and made easy to understand” (GP)


 “I deeply appreciate your compassion and skill as you’ve walked with me and helped me endure the difficult journey to this point. What you do is special, more special than perhaps you know. Thank you”.

 “Listening Time4U has been like a lifeline to me. It has given me something vital that medication cannot, in that it has made me feel I am not alone. Having someone neutral whom I trust to talk to has helped me move from feeling so desperate I was suicidal, to a far more positive state of mind. I have been able to make important decisions about my life and found a new balance. I cannot overstate the value of this service – not only for me, but for the many others who wish there was someone they could talk to when their difficulties and worries threaten to overwhelm them. To be really listened to can make such a difference.” 



  Participating in Listen Well Scotland’s listening training programme has helped me develop as a person in particular as a mum. 


 We have three daughters one of whom has autism. This condition affects the way she relates to the world and those around her.

 She is an extremely sensitive child i.e.  Some sounds, sights, tastes can affect her mood and behaviour. Sleeping difficulties,   certain textures against her skin and inaccuracy of body movement, are issues which frustrate and can make her extremely self-   conscious when in public, leading to her being misunderstood or, misunderstanding others.

 Each night she needs to offload and walk through her day by talking, in order to make some sense of it all. At such times she is   eloquent, honest and guileless. So both my husband and I endeavour to take these opportunities to actively hear what she is   saying and try to understand what she actually means.

 I have always wanted to develop and maintain a relationship with all my daughters and can honestly say that Listen well Scotland has reinforced lessons I’ve learnt along the way (often by my mistakes).

 Really listen.
 Give her my heart.
 Try not to interrupt.
 Don’t get in the way with my own chitter chat / opinions.
 Don’t judge her.
 Sometimes let go of my own upbringing, culture feelings (take risks) and just listen.
 Be patient (even when busy or tired ourselves).
 Really listen for her heart and her meaning.
 Because of Listen Well I have grown closer to all of our children.

 We have noticed that whenever she is listened to sensitively she visibly relaxes, becoming animated and often humorous, invariably finding answers to her own questions herself. Finally our daughter chooses to have these in-depth talks with us at night and most always settles down to sleep more easily.


“I found that practising the actual listening and speaking itself was helpful as at the beginning of the course I did not realise how powerful both listening and talking to someone could be.  It was only when I actually tried things and practised this that I realised the power this has and how much better it can make you feel.”       Pupil

“We are very aware of the issues around poor mental health for our young people and, often, lack of resources for them to tap in to.  Where resources are available there are long waiting lists to be seen.  There was something positive about empowering young people with the skills to support each other.”       Teacher